A little help, close at hand.

Installation, licensing and everyday DockMore questions.

Contact

Email support@dockmore.app. Include your DockMore version, macOS version, Mac chip and the error or behavior you saw. For purchase help, write from your purchase email and include the order reference if available. Do not send card details, passwords or your private files.

Install and start the trial

When the release is available, download its DMG from dockmore.app, open it and drag DockMore to Applications. Open it normally through macOS. The trial begins only when you choose Start my 3-day trial and lasts 72 elapsed hours, including time while the app is closed. It needs no card and never charges automatically.

If macOS blocks a download, contact support with the exact message. Do not disable Gatekeeper or other security protections to install DockMore.

Activate offline

Copy the complete DM1 key from your purchase email into Settings → License and choose Activate license. You can buy on another device and transfer the key to an offline Mac. No DockMore account or ongoing connection is needed.

Lost key, reinstall or another Mac

Reuse your saved key. If you have lost it, email support from the address used at checkout. We will check the order before resending the existing key. Removing the app does not remove its local settings or trial records.

Permissions and compatibility

The basic launcher needs no Accessibility permission. Optional badge mirroring, window filling and experimental window clearance use Accessibility. Screen Recording is not required. DockMore is designed for macOS 15 and later; broader OS, Intel and display testing is still in progress. Each release will state its verified scope.

Refunds and security reports

See purchase and refund terms. Report a suspected security problem privately to support@dockmore.app with steps to reproduce and the affected version. Please omit working license keys and customer information.